Terms and Conditions

Thank you for choosing to book Langhuis Guesthouse.

We look forward to welcoming you. By making this booking you are entering an agreement with us. Please read our terms and conditions of booking below.

Rates
The rates for accommodation will be in accordance with your Booking Confirmation.

Booking Policy
When making a booking at Langhuis Guesthouse accommodation, your booking will be secured by the deposit that you pay on reservation which is 50% of your total accommodation and the balance 30 days prior to your arrival date.

Methods of payment

·       Electronic bank transfer

·       Credit Card link

Cancellation Policy

In the event of any reservation being cancelled, the following cancellation fees will be charged:

Cancellation 30 + days prior to arrival:            5% of total accommodation

Cancellation 30 -16 days prior to arrival:         25% of total accommodation

Cancellation 15 -8 days prior to arrival:           50% of total accommodation

Cancellation 7 days or less prior to arrival:      100% of total accommodation.

Arrival
Your accommodation will be available to you from 14H00 on the day of arrival, unless otherwise arranged. We may not be able to accommodate you if you arrive earlier than the agreed time as we might be busy preparing your accommodation, however please check with us should you require early arrival arrangement.

Late arrival procedure
Please ensure that you check in after 14H00 and contact us no later than 18H00 to let us know if you will be arriving late. Failure to notify us may result in the unit being re-let or the full cost of the unit being charged.

Departure
Please be ready to leave the accommodation by 10H00 on the day of departure, unless otherwise arranged.

Regulatory compliance
The Right of Admission will apply.

Liability
The amenities and facilities provided by Langhuis Guesthouse have been designed with your enjoyment in mind.
However, the owners, management, staff and agents hereby stipulate that they are unable to accept any liability, loss or damage of any nature whatsoever, whether arising from negligence or from any other cause of whatever nature, which is suffered by any person who enters the premises or by the dependents or principals of such person.
Entry and all activities occur absolutely at own risk. The owners, management, staff and agents are released and indemnified against any and all claims of whatever nature.

Privacy policy
Any data collected during the course of this booking will be stored on our computer(s). With your permission we may from time to time contact you about promotions and offers. We will not share your details with any third party.

Complaints
Should you find that appliances or utensils are not working properly or for that matter any other complaints, please report it soonest to the management for rectification immediately as we are on duty 24/7 and would prefer to deal with issues or complaints sooner rather than later.

Pets
No pets are allowed at Langhuis Guesthouse.

Smoking
This is a non-smoking establishment; it is classed as a public place and it is therefore illegal to smoke inside the unit. We respectfully ask for your cooperation and consideration in this matter at all times. Smoking is allowed outside on the stoop/patios or any open area on the premises.

A warm welcome awaits you at Langhuis Guesthouse accommodation and we shall attempt to make your stay a memorable and unforgettable experience.